Privacy policy
Privacy Policy
Last updated: July 17, 2026
NIQUA Vertriebs GmbH, operator of the NIQUA Wood & Hobby Tools online store, is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, process, use, and protect your personal data when you visit our website www.niqua-hobbytools.com, purchase our products or services, place an order, or otherwise interact with us.
Our online store is operated using the Shopify e-commerce platform. Shopify provides the technical infrastructure for our store and processes personal data as necessary for the operation of the website, order processing, and the provision of our services.
If any provision of our Terms and Conditions conflicts with this Privacy Policy regarding the processing of personal data, the provisions of this Privacy Policy shall prevail.
Please read this Privacy Policy carefully.
What Personal Data Do We Collect?
In connection with the operation of our online store and the services we provide, we process personal data that you voluntarily provide to us, as well as information that is collected automatically when you use our website.
Depending on how you interact with our website, we may process the following categories of personal data:
Contact Information
- First and last name
- Billing address
- Shipping address
- Email address
- Telephone number
Payment Information
To process your order, we may collect payment-related information such as:
- Selected payment method
- Payment confirmation
- Transaction details
Depending on the payment method selected, additional payment information is processed directly by the respective payment service provider. We do not store complete credit card numbers or bank account details.
Customer Account
If you create a customer account, we may process the following information:
- Username
- Encrypted password
- Account settings
- Order history
Order and Transaction Information
We process information relating to your purchases, including:
- Purchased products
- Shopping cart contents
- Wish lists
- Returns
- Exchanges
- Order history
Communications
When you contact us, we process the information you provide through channels such as:
- Contact form
- Customer support
Device and Usage Information
When you visit our website, certain technical information is collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Language settings
- Device information
- Date and time of access
- Pages visited
- Referring URL
This information is used primarily to ensure the secure operation of our website, maintain system security, and continuously improve the functionality and performance of our online store.
Where Does This Data Come From?
We collect personal data from the following sources:
Directly from You
You provide personal data to us, for example, when you:
- place an order;
- create a customer account;
- contact our customer support team;
- complete a contact form;
- subscribe to our newsletter; or
- submit a product review.
Automatically When You Use Our Website
Certain technical information is collected automatically when you visit our website. This includes information collected through cookies and similar technologies.
From Service Providers
To operate our online store, we work with carefully selected service providers that support us in areas such as:
- Web hosting
- Payment processing
- Shipping and delivery
- Fraud prevention
- Technical infrastructure
These service providers process personal data solely in accordance with applicable legal requirements and the contractual agreements concluded with us.
Cookies and Consent Management
Our website uses cookies and similar technologies to ensure the proper operation of our online store, improve user experience, and—where you have provided your consent—enable analytics and marketing functions.
To manage your cookie preferences, we use Consentik, a Consent Management Platform (CMP). When you first visit our website, Consentik allows you to choose which categories of cookies you wish to accept. Your consent is securely recorded and can be modified or withdrawn at any time through the cookie settings available on our website.
Strictly necessary cookies are processed on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR and Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG), insofar as they are required for the secure and proper operation of our online store.
Analytics, statistics, and marketing cookies are used only with your prior consent in accordance with Article 6(1)(a) GDPR and Section 25(1) TDDDG.
Further information about the cookies we use and how to manage your preferences is available at any time through the cookie settings on our website.
How Do We Use Your Personal Data?
We process your personal data only in accordance with applicable data protection laws and solely for the purposes described below.
Order Processing and Contract Fulfilment
We use your personal data to process your orders and fulfill the purchase contract concluded with you. This includes, in particular:
- Processing and fulfilling your orders;
- Processing payments;
- Shipping your purchased products;
- Handling returns, exchanges, and warranty claims;
- Communicating with you regarding your order; and
- Managing your customer account, where applicable.
The legal basis for this processing is Article 6(1)(b) GDPR.
Improving Our Online Store
We use certain information to continuously improve the functionality, security, and usability of our online store.
This includes, for example:
- Analyzing how our website is used;
- Identifying and resolving technical issues;
- Improving website navigation and user experience; and
- Providing personalized content and product recommendations where permitted by applicable law.
The legal basis for this processing is our legitimate interest pursuant to Article 6(1)(f) GDPR.
Customer Communication
We use your contact information to:
- Respond to your inquiries;
- Provide information regarding your orders;
- Clarify questions relating to your purchases; and
- Deliver customer support services.
The legal basis for this processing is Article 6(1)(b) and, where applicable, Article 6(1)(f) GDPR.
Marketing
Where you have provided your consent or where permitted by applicable law, we may use your personal data for marketing purposes.
This may include:
- Sending newsletters;
- Informing you about new products;
- Providing promotional offers and special campaigns; and
- Delivering personalized advertising.
You may withdraw your consent or object to the processing of your personal data for marketing purposes at any time with effect for the future.
The legal basis for this processing is Article 6(1)(a) and, where applicable, Article 6(1)(f) GDPR.
Fraud Prevention and Security
To protect both our business and our customers, we process personal data for purposes such as:
- Preventing fraud;
- Detecting fraudulent or abusive orders;
- Maintaining IT and system security; and
- Ensuring the proper operation of our online store.
The legal basis for this processing is Article 6(1)(f) GDPR.
Compliance with Legal Obligations
We also process personal data where necessary to comply with legal obligations.
This includes, in particular:
- Compliance with tax and commercial record-keeping requirements;
- Statutory documentation obligations;
- Responding to requests from public authorities; and
- Establishing, exercising, or defending legal claims.
The legal basis for this processing is Article 6(1)(c) GDPR.
Sharing of Personal Data
We share your personal data only where this is necessary to fulfill our contractual or legal obligations or where you have expressly consented to such disclosure.
Your personal data may be shared with the following categories of recipients:
Shopify
Our online store is operated using the Shopify e-commerce platform. For more information about Shopify's processing of personal data, please refer to the section "Use of the Shopify Platform" in this Privacy Policy.
Further information is also available in Shopify's Privacy Policy:
Payment Service Providers
To process your payment, we share the information required to complete the transaction with the payment service provider you select during checkout.
Depending on the payment method chosen, this may include, for example:
- PayPal
- Shopify Payments
- Shop Pay
- Klarna
- Apple Pay
- Google Pay
- Credit card providers
Your personal data is processed solely for the purpose of completing your payment transaction.
Shipping Service Providers
To deliver your order, we provide the necessary information to the shipping service provider responsible for delivering your shipment.
This may include:
- Name
- Shipping address
- Email address (where required)
- Telephone number (for delivery notifications, where applicable)
IT and Service Providers
We work with external service providers who support the operation of our online store, including services such as:
- Web hosting
- Technical maintenance
- IT security
- Cloud services
- Customer support
- Analytics and reporting services
These service providers process personal data only in accordance with applicable data protection laws and, where required, under data processing agreements pursuant to Article 28 GDPR.
Legal Obligations
We may also disclose personal data where required by law or where disclosure is necessary to establish, exercise, or defend legal claims.
This may include disclosures to:
- Courts
- Law enforcement authorities
- Tax authorities
- Other competent public authorities
Business Transfers
If our business is sold, merged, reorganized, or otherwise transferred in whole or in part, personal data may be transferred to the respective successor entity or participating companies, where permitted by applicable law.
Use of the Shopify Platform
Our online store is powered by the Shopify e-commerce platform. Shopify provides the technical infrastructure required to operate our online store and processes personal data on our behalf or, where required by law, as an independent data controller.
When you use our online store, Shopify may process personal data, including order information, payment details, device information, and usage data. This processing is necessary for purposes such as:
- Providing and securely operating our online store;
- Processing orders and payments;
- Managing customer accounts;
- Fraud prevention and IT security;
- Technical maintenance; and
- Improving Shopify's services and platform.
Depending on the nature of the processing, personal data may be transferred to and processed on servers located outside the European Union or the European Economic Area (EEA). In such cases, Shopify implements appropriate safeguards in accordance with the General Data Protection Regulation (GDPR), including the use of the European Commission's Standard Contractual Clauses or other legally recognized transfer mechanisms.
For further information about Shopify's processing of personal data, please visit:
Information about exercising your privacy rights with Shopify is also available through Shopify's Privacy Center:
Third-Party Websites and Services
Our website may contain links to external websites or services operated by third parties.
We are not responsible for the content, availability, or privacy practices of these external websites. We recommend reviewing the respective privacy policies before providing any personal data to third-party providers.
The inclusion of a link does not imply our endorsement of the linked website or its content.